YouTube has its down moments.
However, this does not mean the app is a lost cause.
Because it only takes five minutes to set up on your television.
And do not fret.
I have outlined each fix in an easy-to-follow manner.
Read on to discover:
- Nine crucial changes to restore YouTube’s functionality.
- Resetting and reinstalling the YouTube app on your television.
- The reasons why outdated app/TV software can cause problems or mistakes.
- So much more…
Why does my YouTube app not work on my smart television?
Due to a glitch or a corrupted file, the YouTube app on your smart TV will not function. In some instances, YouTube’s servers may be unavailable. Incorrect time settings, WiFi difficulties, and obsolete software are further causes. Lastly, it’s important to determine if you’ve reached the device streaming limit.
1: Check whether too many devices are streaming.
Did you know?
YouTube Premium restricts simultaneous streaming to two devices.
Therefore, if someone is streaming on their smartphone and tablet, you have reached your bandwidth limit.
Incorporating a smart television into the equation, there is little doubt that it would not work.
This also applies to other applications, such
- HBO Max.
- Paramount Plus.
- Disney Plus.
Consequently, it is worthwhile to determine if anyone else is viewing YouTube at the same time as you.
However, if you do not have a YouTube Premium or Family Plan subscription, then…
2: Ensure YouTube is available.
The YouTube app is dependable and functional 95% of the time.
What about the remaining 5%?
It may be a server outage.
Occasionally, there may be an issue with your television (more on that later).
But let’s begin with the former.
If YouTube’s servers are down, Downdetector is the easiest way to confirm this.
Even while YouTube has functioned properly for many years, this does not imply…
There will not be intermittent outages.
It will not encounter an app issue or malfunction that could have caused a temporary crash.
However, if you have checked that YouTube’s servers are functioning properly, perform the following:
3: Restart your television
Remember when I mentioned, “There may be an issue with your television”?
Well, you might be wondering…
What type of television problem may it be?
It is typically a problem or glitch in your TV’s system that is causing your apps to misbehave.
What is the worst-case scenario?
Even persistent system issues can cause your television to instantly turn on and off.
Fortunately, there is an easy solution:
- Unplug your television
- Wait at least three minutes.
- Connect your television to its power outlet.
4: Reinstall YouTube
What happens when a corrupted file reaches the YouTube application?
YouTube abruptly crashes and stops operating.
The quickest solution?
Install YouTube again.
And since this step entails removing the application, the corrupted file could be removed.
So, here is the procedure:
- Delete YouTube.
- Restarting your television will refresh the system.
- Reinstall YouTube from the app store on your television.
On Samsung TVs:
- Access “Apps” by scrolling to the left on the main menu.
- Highlight the application.
- Tap “OK” on your remote control.
- Hit “Delete.”
For Sony or Android TVs, follow these steps:
- Select “Apps” on the home screen of your Sony TV.
- Search YouTube.
- Select the application and hold the “OK” button on the remote.
- Select “Uninstall” from the pop-up menu.
After deleting the application, you can navigate to your TV’s App or Google Play Store.
Simply type YouTube into the search bar and reinstall it from there.
If you need assistance deleting apps from an LG TV, here’s a helpful video:
5: Adjust the time to the suitable setting
In rare instances, an erroneous time setting may cause apps to generate error codes.
However, there is good news.
Setting the correct time format requires less than one minute.
This information can be found in the “System” section of your TV’s settings.
Suppose YouTube does not function on your Samsung TV.
To adjust the time settings, you must…
- Enter the menu of your Samsung TV.
- Scroll to the left and click “Settings” (gear icon).
- In the menu that appears, select “System.”
- Navigate to “Time”
- Here, you may adjust the exact time settings for your television.
- Launch the YouTube application.
For some TVs, such as LG or Vizio, the “General” menu may contain the time settings.
However, it is slightly different on a Sony television.
The time settings are located in the “System Preferences” section of the “Settings” menu.
6:Test and diagnose your WiFi
“WiFi issues…we meet again”
It should not come as a shock if an application fails to function owing to low internet access.
A speed test is the best way to determine if your TV has difficulties connecting to WiFi.
However, you should conduct the test on the browser of your TV.
Because it is possible that your smartphone connects to WiFi without difficulty.
Your television is unable to establish a stable connection.
After completing the test, I recommend attempting to connect over a mobile hotspot.
If your television has problems connecting, try the following:
- Unplug your modem and router.
- Wait five to ten minutes.
- Connect your router and modem to their respective power sources.
Still didn’t work?
Here’s an added hint:
Try decreasing the YouTube stream quality.
If there is a difficulty with WiFi streaming, it may be due to the video quality.
To lower the quality of steam…
- Open the YouTube application.
- Select any video file.
- Toggle the gear symbol in the lower-right area of the screen.
- Adjust the video quality to a lesser setting, such as “480p.”
7: Update the YouTube application
If it’s not your WiFi that’s causing the issue, it could be your software.
Simply put, if your app’s current version is obsolete, it could…
- Interfere with your TV system.
- Prevent the app from launching or functioning.
In reality, outdated applications also cause problems for streaming devices such as Fire Stick and Roku.
Therefore, you are aware of the next stage, correct?
Now you may simply…
YouTube has been updated on your TV’s app store.
- Enter your television’s main menu.
- Access the application store.
This is the Google Play Store for Android televisions.
- Conduct a search for “YouTube.”
- If an update is available, “Update” should appear on your screen.
8: Check for updated TV software
If an application operates on obsolete software, what do you believe happens when a television does the same?
It’s probable that your applications won’t run either.
Don’t believe me?
Here is one example:
Hulu requires LG televisions with an OS version of 3.5 or higher for the application to function.
The same applies to additional devices, such as an iPhone or an Android smartphone.
The majority of apps today require a specific OS version in order to function properly on a smartphone.
In light of this, wouldn’t it be prudent to execute an update?
This option can be found in the “Support” menu on Samsung televisions.
You can locate updates under the “About This TV” section of your LG television’s settings.
For TVs such as Vizio and Hisense, examine the “System” or “Support” settings.
In the “Customer Support” menu of Sony televisions, an update option will be added.
You may also enjoy: Smart TV Keeps Freezing: Four Causes and Five Instant Solutions
9: Reset your television to its factory settings
If YouTube refuses to function despite all the fixes, you must make a difficult choice.
And I mean this rather literally…
Specifically, I am speaking to a hard reset.
You’ve likely encountered this term before, as it is important for resolving obstinate problems, such as:
- when your television displays a picture but no sound;
- app bugs, malfunctions, and error codes.
- Even after restarting your router, your TV cannot connect to the network.
Now, there is an extensive list of issues that a hard reset can resolve.
This is due to the fact that it erases all the data on your television, including…
- Corrupted documents.
- Persistent error codes.
- Persistent bugs or errors.
Remember that executing a hard reset requires reconfiguring your television. As if your television were fresh new.
Here’s how it’s done with Samsung televisions:
- Go to the home screen of your Samsung TV.
- Scroll to the left and choose “Settings.”
- Choose “Self Diagnosis”
- Select “Reset Smart Hub”
- Input your Samsung TV PIN.
- Once the reset is complete, configure your television.
- Start YouTube.
Bonus: Check your cable port connections
Utilizing a streaming device to connect to YouTube?
Check the HDMI cable for any Roku, Chromecast, Fire Stick, or Apple TV device.
Because a damaged or loose cable might generate a green screen on your television.
Occasionally, the display may even turn purple or yellow.
However, a loose cable typically prevents access to the app itself.
If your HDMI cable is damaged, the app may still function, but video streaming becomes problematic.
So, here are your options:
Try connecting the HDMI connection to a different port to see whether YouTube works.
You can remove your streaming device as an alternative.
Then, access the application using your television’s browser.